HelpDesk 4.0.7 - Online Ticketing System with Website - ticket support and management - nulled

Ceacer · May 28

HelpDesk 4.0.7 - Online Ticketing System with Website - ticket support and management - nulled

HelpDesk Pro is a modern, scalable, and powerful Laravel-based Ticketing and Support Management System with front-facing website capabilities. It includes a full-featured customer support portal with ticket submission, agent roles, knowledge base, live chat, and email piping — all built with Laravel, Vue.js, Tailwind CSS and Inertia.js.

This is a complete self-hosted customer support solution perfect for teams, businesses, freelancers, agencies, and internal IT helpdesks. No monthly fees — own it for life!

Live Demo: https://hd.w3bd.com
Documentation: https://helpdesk-doc.w3bd.com

Key Features
Full Ticketing System with assignment, priority, and department filters
Email Piping: Convert emails into tickets automatically (Gmail, cPanel)
‍ Role-based access for Admin, Agent, and Customers
Knowledge Base + Public FAQs
Live Chat for agents and customers
Ticket dashboard with charts and analytics
Attachments, internal notes, status change history
Multilingual support (Arabic, Urdu, French, Portuguese, Swedish…)
Built using Laravel 9+, Vue 3 SPA, Tailwind CSS, Vite
⚙️ Super admin tools, department settings, and system customization
️ Built-in front pages: Home, Services, Blog, Privacy, Terms, Login/Register
Secure with modern auth, Sanctum, and permission system
Who Is It For?
Customer Support Teams
Freelancers & Development Agencies
SaaS Platforms (Pre-launch or Self-hosted)
Internal IT HelpDesks
Businesses providing client-facing support
️ Technology Stack
Laravel 9+ (Backend Framework)
Vue.js 3 + Inertia.js (Frontend SPA)
Tailwind CSS (UI Framework)
MySQL or MariaDB (Database)
IMAP/SMTP (For Email Piping)
Header Screenshot Landing Page Screenshot
Why Choose HelpDesk Pro?
HelpDesk Pro isn’t just another support tool — it’s a battle-tested Laravel ticketing solution that evolves with your needs. Backed by continuous updates and feature releases, it’s built for real-world use and ready for scale.

Whether you’re managing a small support desk or a growing multi-agent team, HelpDesk Pro empowers you to work smarter with:

Email-to-Ticket Conversion: Let customers send emails to support@yourdomain and automatically convert them into tickets. Our recent updates now support Gmail + cPanel servers with secure IMAP configuration.
Multi-language & RTL Support: Provide multilingual support with built-in translations including French, Urdu, Turkish, Swedish, and more. The RTL layout enables smooth experience for right-to-left languages like Arabic and Urdu.
Custom Fields + Form Builder: Easily add custom fields to your tickets to gather more targeted information. Our visual form builder ensures maximum flexibility without code.
AI-Aided Translations: Thanks to intelligent backend improvements, your system translations are now smarter, cleaner, and more complete — saving hours of manual updates.
️ WYSIWYG Editor for Ticket Replies: Format your replies with bold, italic, bullets, code blocks, and more — delivering clearer communication.
CSV Export & Import: Seamlessly migrate tickets or share reports with your team using flexible CSV import/export tools. Bulk upload support included.
️ Security & Performance Updates: Every release ensures compatibility with the latest PHP versions (now PHP 8.2+), along with ongoing Laravel/Vite performance improvements.
Frontend UI Overhaul: Your users deserve a clean, responsive interface — recent updates include major redesigns to public-facing pages and landing sections.
And that’s not all — every month we continue to release new features, improvements, and language support based on real user feedback from our global customer base.

HelpDesk Pro grows with you — whether you’re offering tech support, service desk solutions, or product-based customer care, this tool is built for long-term use with developer-friendly architecture and one-time pricing.