# REALISE - RISE CRM Customer Mobile App

Rise CRM Customer Portal Flutter App for Android and IOS by Branditta

## Introduction

- Item Name : REALISE - RISE CRM Customer Mobile App for Android and IOS | Flutter App with API Plugin Included
- Item Version : 1.0.0
- Author : Branditta
- Support Portal : Branditta Support

First of all, Thanks for purchasing our item and for being our customer. You are awesome!
You are entitled to get free lifetime updates to this product + exceptional support from the author directly.

This documentation is to help you regarding each step of installation and customization. Please go through the documentation carefully to understand how to setup and run this app properly. Basic knowledge is required to customize this app.

#### Requirements

1. Rise CRM Installed on your server (RISE - Ultimate Project Manager & CRM)
2. Code Editing Software (eg: Android Studio, VSCode)
3. Flutter Enviroment Installed on your Computer (Install Flutter)

Please note that this is not a standalone mobile app.
The app is exclusively available for use with RISE - Ultimate Project Manager & CRM.

## About REALISE

Realise provides your clients with a dedicated space to manage their business interactions with you, offering a modern, professional experience while improving transparency and satisfaction. By bringing essential services to their fingertips, this app enhances client engagement, strengthens relationships, and helps you deliver exceptional service from anywhere, anytime.

#### Key Features:

- Integration with RISE CRM: Realise seamlessly connects with RISE CRM, allowing you to synchronize your data across platforms without any hassle.
- Project Tracking & Updates: Keep clients informed on the progress of their projects with real-time updates, milestones, timelines, and task tracking, helping them stay in the loop at all times.
- Invoice & Payment Management: Clients can view, track, and view payments history directly through the app, simplifying the billing process and offering greater transparency.
- Ticket Management: Handle customer queries and support tickets with ease. Create tickets, track their progress, and ensure timely resolution, all within the Realise interface.
- Customizable Dashboards: Clients can access a tailored dashboard that provides an overview of their account, ongoing projects, interactions, and important updates—all in one place.
- Mobile Accessibility: Stay connected on the go. Access Realise from your mobile device, allowing you to manage your business anytime, anywhere.

## Install Api Plugin

After Extracting the zip file you got from codecanyon, locate "CustomersApi.zip" file.

#### Install API Plugin on your Rise CRM

Step 1 :
- Open your Rise CRM admin panel and got to: Settings > Plugins > All Plugins, Then Click on "Install Plugin" Button.
- In the opened dialog drag and drop "CustomersApi.zip" file or click to browse the file from your computer.
- Enter your Envato Purchase code then click install button. Where to find purchase code?

Step 2 :
- After Installation is complete click plugin options and click on activate.
- You can now navigate to Plugin settings from settings button or from the plugin menu below All Plugins tab.

Step 3 : Set your JWT secret key here and click save. "You can enter any text here but we recommend to use 12 to 14 characters as it's used for token encryption"

Important!
In some servers, the Authorization header won't processed so to fix that you need to add these lines to your ".htaccess" file on your main Rise CRM path. if it not exist then please create new file named ".htaccess" in your main Rise CRM path and add these line to it.

                                RewriteEngine On
                                # Handle Authorization Header
                                RewriteCond %{HTTP:Authorization} .
                                RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

## Install Flutter on Windows

1. Download Flutter SDK
2. Extract the downloaded Flutter zip file to a location on your machine. For example, ‘C:\flutter’.
3. Now set your enviournment variable, From the Start search bar in , type ‘env’ and select Edit environment variables for your account.
4. Under User variables check if there is an entry called Path, Click on Edit.new Dialog open from it click on new and copy full path to flutter\bin as its value.
5. Verify Flutter Installation, Open a new Command Prompt and run ‘flutter doctor’ to check for any dependencies that need to be installed or configured..

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## Install Flutter on Mac

Please follow this video for step by step installation guide for Mac.

## Import Project in Android Studio

1. Open Android Studio > Open > navigate to the app path and select it then click Ok

## Connect Realise Customers to Rise CRM

Open Android Studio > lib > core > utils > url_container.dart, and replace domainUrl value with your RISE CRM URL.

Please note that if you have index.php in your url you need to include it here too.
Your final domain should be https://your-domain.com/index.php.

## Rebrand Realise App

#### - Change App Name

For Android, to change label that is shown below android app icon, open android > app > src > main > open mainfest.xml and inside that label change that string as shown in below fig.

For iOS, to change label that is shown below ios app icon, open ios > Runner > Info.plist inside that CFBundleName change that string as shown in below fig.

#### - Change Package Name

1. In the Android pane, click on the little gear icon.Uncheck/Deselect the Compact Empty Middle Packages option.
2. Your package directory will now be broken up in individual directories.
3. Individually select each directory you want to rename, and: Right-click it Select Refactor Click on Rename current In the Pop-up dialog.
4. Enter the new name and hit Refactor.Allow a minute to let Android Studio update all changes.
5. Now press ctrl + shift + R and replace old packagename with your new packagename

#### - Change App Colors

Open Android Studio > lib > core > utils > color_resources.dart, and replace values with your desired colors.

#### - Change App Icon

Open Android Studio > app > res > mipmap > ic_launcher.png, and replace images with the same name.

## Support Desk

Please remember you have purchased a very affordable script and you have not paid for a full-time development agency. Occasionally we will help with small tweaks, but these requests will be put on a lower priority due to their nature. Support is also 100% optional and we provide it for your connivence, so please be patient, polite and respectful.

Please visit our Profile or ask question WeCare@branditta.net

Support for my items includes:

- * Responding to questions or problems regarding the item and its features
- * Fixing bugs and reported issues
- * Providing updates to ensure compatibility with new RISE CRM versions

Item support does not include:

- * Customization and installation services
- * Support for third party software and plug-ins

Before seeking support, please...

- * Make sure your question is a valid Script Issue and not a customization request.
- * Make sure you have read through the documentation and any related video guides before asking support on how to accomplish a task.
- * If you have customized your Script and now have an issue, back-track to make sure you didn't make a mistake. If you have made changes and can't find the issue, please provide us with your changelog.
- * Almost 80% of the time we find that the solution to people's issues can be solved with a simple "Google Search". You might want to try that before seeking support. You might be able to fix the issue yourself much quicker than we can respond to your request.
- * Make sure to state the name of the Script "REALISE" that you are having issues with when requesting support via Our Support Portal and provide your purchase code.

## Version History (Changelog)

You can check changelog here or on script sale page on codecanyon.

Once again, thank you so much for purchasing our app. As I said at the beginning, I'd be glad to help you if you have any questions relating to this app. No guarantees, but I'll do my best to assist. If you have a more general question relating to the app on Codecanyon, you might consider visiting the item page and asking your question in the "Item Discussion" section.

#### Changelog

                                            -----------------------------------------------------------------------------------------
                                            Version 1.0.0 - Nov 30th, 2024
                                            -----------------------------------------------------------------------------------------

                                            - Init Release

## Copyright and license

Code released under Envato License Policy.

For more information about copyright and license check Codecanyon.